(Electronics Store | FL, USA)

(A customer comes in trying to return a camera with no receipt. After I tell her I will not be doing the refund, she demands a manager.)

Manager: “What seems to be the problem?”

Customer: “Your store ruined my daughter’s graduation! This camera that your employees sold me wouldn’t work! I couldn’t take any pictures!”

Manager: “I’m sorry, but without a receipt we can’t refund this.”

Customer: “You are going to refund this! And the memory card too!”

Me: “Okay, tell you what: why don’t I just try to fix your camera for you? Then we’ll go from there.”

(The customer scoffs and shoves her camera at me.)

Customer: “Yeah, sure, go ahead and try. I’m telling you, you sold me a defective camera.”

(I turn the camera on. It works fine. I try to take a picture; it says it doesn’t have enough memory. I open the battery compartment to inspect the card and immediately see the problem.)

Me: “This isn’t a memory card.”

Customer: “Excuse me?! Your employees picked this card and sold it to me!”

Me: “This is an adapter, which is fine. The memory card needs to be inside of the adapter as well. Do you have something that looks like it would fit in this?”

Customer: “Oh, that little thing? I threw that away.”

(She grabs her camera and slinks away.)